FAQ
Got questions? We’ve got answers! Below are some of the most frequently asked questions about our candles. If you don’t see what you’re looking for, feel free to reach out. We’re always here to help!
🕯️ 1. What are your candles made of?
Our candles are crafted with all-natural soy wax, making them clean-burning and eco-friendly. We use premium fragrance oils to ensure you get the best scent experience every time you light one up!
🕯️ 2. How long do your candles burn?
It depends on the size of the candle, but our candles are made to burn for hours and hours! A standard 8 oz candle will give you around 40–50 hours of cozy glow and amazing fragrance.
🕯️ 3. Are your candles safe to burn indoors?
Absolutely! Our candles are 100% safe to burn indoors. Just make sure to always follow the burning instructions, and you’ll be good to go. Always keep an eye on your candle while it's burning—safety first!
🕯️ 4. Can I reuse the jar after the candle burns out?
Yep, you sure can! Once the candle is done, you can clean out the jar and reuse it as a cute storage container or even as a mini plant pot!
🕯️ 5. How do I get the best burn from my candle?
To get the best burn, let the candle melt all the way to the edges during the first burn. This helps prevent tunneling and ensures an even burn every time. Also, trim the wick to about 1/4 inch before each burn for a cleaner flame.
🕯️ 6. How should I store my candles?
Keep your candles in a cool, dry place away from direct sunlight to maintain their fragrance and quality. No one likes a melted candle, right?
🕯️ 9. Do you ship internationally?
For now, we ship all over the U.S.A. We’re working on expanding, so stay tuned!
Got more questions? Just drop us a message, and we’ll get back to you ASAP!
Stay cozy,
The perfect matchbox Team 🕯️💛